I quite enjoyed on Easter weekend watching the instantaneous outrage across the Internet, particularly #amazonfail on Twitter, as it became apparent that Amazon had removed sales rankings from books with "adult" content. The outrage stems more from the fact that the application of the "adult" label seems skewed toward books with homosexual content; the heterosexual books are safe. In the ensuing light-speed confusion: Mark R. Probst shared his limited interaction with an Amazon rep, in which the rep revealed the "adult content" policy; the LA Times book blog covers it, then covers it again when sources claim that Amazon has blamed a "glitch"; and some posited it was the result of gaming the system.
Take the time to read the above articles before reading on.
What Definitely Happened
In lieu of any definitive statement from Amazon regarding this debacle, it would be irresponsible to say, "This is what happened." At best, we have theories. But all theories start with facts. Here are the facts, what we know did happen, even if we don't know why it happened.
Amazon Has a Safe-Search Policy
As evidenced by Mark Probst's post, a representative for Amazon has confirmed that…