Kara Babcock

I read, write, code, and knit.

Let's hear it for CompuSmart

Note: This post was written before I realized I was trans and/or before I came out online. As such, I might refer to myself as a man or use my deadname. Please read my name policy to understand how you should refer to me.

I had a really bad afternoon because I got my computer back after 4 weeks of service and I found it that it still wasn't working. I took it to CompuSmart, and none of the tech support guys were "in," but one guy had popped in for a moment and stayed in to help me with my problem.

He determined that it was my adapter that was broken and is going to send it to Toshiba for fixing or replacement. He was going to lend me another one, but it didn't charge my computer. The owner of the store had wandered in for a moment and mentioned that he had a Toshiba adapter in his office, so he grabbed that one and lent it to me!

Now is that good customer service, or what?

Moral of the story: buy your next electronic equipment from CompuSmart. :yes: