If we have information about server downtime, we will post an announcement in our service announcements forum on the support board. We will announce planned downtime in advance. If a server is down and you don't see an announcement, please do not post a topic about the server problem. Chances are we have already learned about the problem and are taking steps to correct it as quickly as possible. Posting such topics will not reduce the time it takes for the server to come back online. We understand server problems are always an inconvenience. For more information, see the help section of this page.
You might be unable to access a server for a variety of reasons, such as:
Then the problem is probably between you and the server rather than with the server itself. You can always get a second opinion or perform a traceroute. If the traceroute resolves correctly, the problem might be with your computer: for example, sometime security software can block certain websites. Or, you might be on a network (such as a school or workplace network) that blocks certain sites, including our servers. If you continue to have trouble accessing a server even when it is online, please submit a support ticket or visit our support board.